Order once placed cannot be cancelled post-purchase. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and deny access to them or cancel any orders they place.
P.K Namkeen does not have any return and refund policy.
In case of a wrong order shipped by us (if claimed by the customer), valid unboxing video proof is required without any editing. If we found any editing and fraudulent activity then we have full rights to Not exchange the product.
Shipping charges to and fro will be borne by the customer only in any case.